Notification that you need to specify the street for withdrawing funds, I do not have a street in my registration I work with YAN, everything is OK, in Zen there is no way, my ticket # 50154 has no answer?

Notification that you need to specify the street for withdrawing funds, I do not have a street in my registration I work with YAN, everything is OK, in Zen there is no way, my ticket # 50154 has no answer?

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answers (2)

Answer 1
July, 2021

Good afternoon!
As far as I know, the problem has been resolved, your profile has been checked and approved.
Currently, the authors, whose registration does not have a street, do not experience any difficulties in concluding an agreement with Zen.

Answer 2
July, 2021

A whole week has passed, support refuses to resolve the issue, deceives, writes your profile is accepted and in fact it says "you must indicate the street." I cannot withdraw funds. The address is indicated, all data is indicated. And so for two weeks. Although I don't have a street in my passport, I have attached a scanned passport.

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