What should I do if when I click the Promote button on Instagram, I get the message “You don't have permission to use this ad account ...”?

What should I do if when I click the Promote button on Instagram, I get the message “You don't have permission to use this ad account ...”?

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answers (3)

Answer 1
July, 2021

This means that the Facebook account linked to Instagram is not the one that was originally linked to Instagram when the Instagram account was transferred to business.

Let me explain in more detail. When you converted your Instagram account into a business profile, you linked it to Facebook and created an advertising page for your Instagram account based on your Facebook account.

Now you linked your Instagram with another Facebook account, respectively, this message appears about Simply put, this Facebook is not the owner of this advertising page, which is tied to your Instagram business profile.

Answer 2
July, 2021
  1. Most likely you have had and still have problems with facebook debts or problems with the payment method you previously used. To find out if you are in arrears, go to your facebook account, which is (or was) the page linked to your Instagram account. In your facebook account, click on the arrow in the menu, in the upper right corner and in the drop-down list, select "Manage advertising".
  2. After going to Ads Manager, if you are in arrears, you will see a message as in the picture below.
  3. If you can't fix the problem, you can contact us for help
Answer 3
July, 2021

read from the link

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